1. Channels
[email protected]
Telegram: @tymoshenko_ua
Corrections, inaccurate data, complaints about content.
[email protected]
Comment requests, interviews, research.
[email protected]
Legal questions, GDPR, data deletion.
[email protected]
Advertising, sponsored content, traffic exchange.
[email protected]
Personal data requests, GDPR.
[email protected]
2. Response time
| Request type | Response time |
|---|---|
| General inquiries | Within 24h (business days) |
| Editorial corrections | Within 48h |
| Content complaints | Within 72h |
| GDPR requests | Within 30 days (per regulation) |
| Partnership inquiries | Within 48h |
| Press | Within 24h |
3. FAQ
How do I submit a casino review?
Register on the site, find the casino page in our rating, and click "Write a review". Reviews are moderated within 24 hours.
Do casinos pay for good ratings?
No. Our rating uses an algorithm with objective parameters. No casino can buy a position. Details in our editorial policy.
How do I report inaccurate information?
Email [email protected] with the casino name and description. We review and fix within 48 hours.
How do I file a complaint against a casino?
We are not a regulator. Official complaints go to PlayCity. We can publish your complaint as a review on the casino's page.
How do I delete my personal data?
Send a request to [email protected] with your account email. Deletion takes up to 30 days per GDPR.
4. Legal address
Tymoshenko platform, Ukraine.
Full legal details available on request: [email protected].